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60 DAY MONEY BACK GUARANTEE

At BOTA™, we genuinely believe in all of our CBD skin products and want you to find the product that best suits your needs. We understand that everyone is different, so finding your perfect product fit might take some trial. Our 60-Day Satisfaction Guarantee is in place for that exact reason. Through this guarantee, within 60 days of receiving your product, BOTA™ customers can try one of each of our CBD skin products to determine which is right for you.

Did you purchase the Body Lotion and find it not to be the best fit? No problem! You can swap the Body Lotion out for an Eye Serum.  We only ask that you try a product for two weeks prior to requesting an exchange or refund. If, after two weeks, you’re still not satisfied with your product, simply fill out our Money Back Guarantee Form. This form will help us serve you faster and get your refund processed as quickly as possible. Please note that no returns are necessary. All refunds are subject to first-time purchases of one product and only applicable within 60 days of receiving your order

TERMS & CONDITIONS

Our Money-Back Guarantee extends to your first purchase of each product and applies to only one of each product. If you have any questions on concerns about whether your refund request falls under our Money-Back Guarantee, please contact our Customer Service Team, who will be thrilled to assist you.
All BOTA™ products are tested for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged during shipping. All claims for damaged products and any remedy there for are subject to BOTA’s™ then published Terms and Conditions for the Sale of Goods.
We are not able to process exchanges currently. If you want to try a different product, please see our Money Back Guarantee.

All products carry a 60-day customer satisfaction guarantee (the “Guarantee”). We believe in our  CBD  skin products and want you to find the one that best suits your needs.  The Guarantee was created for that exact purpose. Through the Guarantee, within a 60-day window of delivery of your product, BOTA™ customers can try a new CBD skin product to determine if it’s the right fit. All Money-Back Guarantee Forms are subject to strict review and refunds/credits are provided at the sole discretion of BOTA™. BOTA™ reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior. 

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