60 DAY MONEY BACK GUARANTEE
At BOTA™, we genuinely believe in all of our CBD skin products and want you to find the product that best suits your needs. We understand that everyone is different, so finding your perfect product fit might take some trial. Our 60-Day Satisfaction Guarantee is in place for that exact reason. Through this guarantee, within 60 days of receiving your product, BOTA™ customers can try one of each of our CBD skin products to determine which is right for you.
Did you purchase the Body Lotion and find it not to be the best fit? No problem! You can swap the Body Lotion out for an Eye Serum. We only ask that you try a product for two weeks prior to requesting an exchange or refund. If, after two weeks, you’re still not satisfied with your product, simply fill out our Money Back Guarantee Form. This form will help us serve you faster and get your refund processed as quickly as possible. Please note that no returns are necessary. All refunds are subject to first-time purchases of one product and only applicable within 60 days of receiving your order
TERMS & CONDITIONS
Eligibility
Damaged or Incorrect Product
Exchange
All products carry a 60-day customer satisfaction guarantee (the “Guarantee”). We believe in our CBD skin products and want you to find the one that best suits your needs. The Guarantee was created for that exact purpose. Through the Guarantee, within a 60-day window of delivery of your product, BOTA™ customers can try a new CBD skin product to determine if it’s the right fit. All Money-Back Guarantee Forms are subject to strict review and refunds/credits are provided at the sole discretion of BOTA™. BOTA™ reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior.
