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Return Policy


 

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase BOTA™ products, you are purchasing these products based upon your own opinions as to any benefits that the products may provide.

60-Day Satisfaction Guarantee

All products carry a 60-day customer satisfaction guarantee (the “Guarantee”). We believe in our CBD products and want you to find the one that best suits your needs. The Guarantee was created for that exact purpose. Through the Guarantee, within a 60-day window of delivery of your product, BOTA™ customers can try a new CBD product to determine if it’s the right fit.

We believe that CBD products should be used as a daily, personalized supplement and an individual’s response may vary determined by the length of time used. Therefore, customers are encouraged to try the product for at least two weeks. If, after two weeks, you are not satisfied with your product simply fill out the Money-Back Guarantee Form, and we will issue a refund or credit toward your next purchase. No returns are necessary (although occasionally, we may request that the product is returned for quality assurance purposes). The Guarantee only applies to first-time purchases of any product from www.botaskin.com. BOTA™ will not issue refunds or credits pursuant to this Guarantee from a purchase made in a retail store or from an unauthorized seller or from any other site other than from www.botaskin.com. If you purchase multiple quantities of the same product, BOTA™ will only issue a refund or credit pursuant to this Guarantee for the price of a single quantity of the product. Refunds issued are for the price paid by the customer for the product and specifically excludes costs of shipping and any applied discounts. All claims made pursuant to this Guarantee must be submitted to BOTA™ within 60 days of purchase in accordance with this policy.

All Money-Back Guarantee Forms are subject to strict review and refunds/credits are provided at the sole discretion of BOTA™. BOTA™ reserves the right to refuse refunds or credits, at any time, for orders that exhibit indications of fraudulent behavior.

Damaged Products

All BOTA™ products are tested for quality and are carefully inspected before shipment. Upon delivery, please check each product carefully to ensure it has not been damaged during shipping. All claims for damaged products and any remedy therefor are subject to BOTA’s then published Terms and Conditions for the Sale of Goods.

*If you have any questions regarding our return policy, please email customersupport@botaskin.com.*

Your acceptance of the terms of purchase means you agree to and understand the Refund Policy.

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